Co-Op Shopper Service Policies

Agreement Overview

This Agreement is a legal document that establishes the terms between you ("the user") and CO-OP SHOPPER LLC, a Utah Limited Liability Company ("we", "us", "our"). The website www.saveatcostco.com, referred to herein as 'the Site', is a division of CO-OP SHOPPER LLC. By accessing and using the Site, you agree to be bound by the terms of this Agreement.

Services Offered

CO-OP SHOPPER LLC provides various transactional, informational, delivery, and communication services through the Site. The Site functions as an online platform where Costco products are displayed, and users can purchase service plans offered by CO-OP SHOPPER LLC. We reserve the right to introduce new service plans and related services in the future. All payments for these services are due at the time of plan activation.

Section A - Third-Party Services

Our service allows you to engage with third-party businesses that we do not operate or control. Any transactions made with these third parties are solely between you and the third party. CO-OP SHOPPER LLC disclaims all responsibility for the accuracy, completeness, and usefulness of any information provided by these third parties. We do not guarantee the quality or availability of products or services from these businesses and will not be liable for any charges or obligations incurred through such dealings.

Section B - Intellectual Property and Use Restrictions

The Site and all its contents including design, text, graphics, and software are owned by CO-OP SHOPPER LLC or its content providers. The materials from the Site are available for personal and non-commercial use only unless otherwise explicitly authorized by us through written permission. Unauthorized use, including reproduction, modification, distribution, or publication for commercial or public purposes, is strictly prohibited without prior written consent from CO-OP SHOPPER LLC.

Section C - Account and Service Termination

We reserve the right to suspend or terminate your account or any services listed on the Site at our discretion, with or without notice. You may cancel your service plan at any time by notifying CO-OP SHOPPER LLC; however, you will not be eligible for a refund of any fees already paid. You remain responsible for any charges incurred before your account cancellation.

Section D - Changes to Services and Fees

CO-OP SHOPPER LLC may modify the terms of this Agreement or the fee structure for services at any time. Notice of significant changes will be posted on the Site. Continued use of the Site following such changes will constitute your acceptance of the new terms. We may also revise or discontinue any service plan without prior notice to you. If you do not agree with any changes, you may terminate your services with us.

Section E - Policy Updates

We may update this policy periodically. All amendments will take effect immediately upon their posting on the Site. We will notify you of any significant changes to our policy. It is advisable to review this page frequently to stay informed of how we are protecting your information.

Section F - Privacy/Cookie Policy

What type of information do you collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect Non-personal and Personal Information for the following purpose.

To provide and operate the services.
To provide our users with ongoing customer assistance and technical support.
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
To comply with any applicable laws and regulations.

How do you store, use, share, and disclose your site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers' secure handling of credit card information.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Our website is hosted on the Wix platform. Review how cookies are used and tracking tools here. Learn more about cookies here.

How can your site visitors withdraw their consent?

If you do not want us to process your data, or have questions about our policy, please contact:

Art Duy

art@co-opshopper.com

Learn more about cookies here.

Do Not Sell My Information

At Co-Op Shopper, we respect your privacy and are committed to protecting your personal information. In compliance with applicable laws, you have the right to request that we do not sell your personal information.

If you would like to exercise this right, please follow the instructions below:

How to Opt-Out:

Submit a Request: You can submit your request to opt-out by email.

Verification: To ensure the security of your information, we may need to verify your identity before processing your request. Please be prepared to provide any necessary details to complete this verification.

Confirmation: Once your request has been processed, we will send you a confirmation that your information will no longer be sold.

What Does "Sell" Mean?

For the purposes of this notice, "sell" refers to sharing your personal information with third parties in exchange for monetary or other valuable consideration. However, please note that Co-Op Shopper does not engage in the sale of personal information as commonly understood but may share data with third-party service providers to enhance your experience.

Questions or Concerns?

If you have any questions or concerns about this process, please feel free to contact us.